wickt71 Privacy Policy
Protecting your personal information is our highest priority — this page clearly explains how we collect, use, and store your data.
Important: This privacy policy applies to the use of all services on the wickt71 platform. By using our services, you are agreeing to this policy. Please read it in full.
1 Introduction
wickt71 is a trusted online casino and sports betting platform serving users in Bangladesh. We believe that protecting your personal information is a fundamental right, and we fully respect that right.
This privacy policy ("Policy") explains how wickt71 collects your personal information, how that information is used, with whom it may be shared, and what steps we take to keep your information secure. This policy applies to our website wickt71.lat and all related services.
By registering on our platform or using any of our services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy.
2 Information We Collect
wickt71 collects various types of information in order to provide its services properly. The types of information we collect are described in detail below:
2.1 Registration Information
When you create an account on wickt71, we collect the following information:
- Full name (Bengali or English)
- Date of birth (for age verification)
- Valid email address
- Username and password (stored in encrypted form)
- Preferred currency and language
2.2 Identity Verification Information
In accordance with our security protocols and to comply with applicable regulations, we may collect identity verification documents in certain circumstances:
- Copy of National ID (NID) or passport
- Proof of address (utility bill or bank statement)
- Information related to payment method verification
2.3 Financial Information
We collect your payment-related information to process transactions. This includes account numbers or details required for bKash, Nagad, Rocket, Upay, or bank transfers. However, no full payment card numbers are stored on our servers.
2.4 Transaction History
We keep records of your deposits, withdrawals, bet amounts, win/loss history, and bonus usage. This information is necessary for managing your account and resolving disputes.
2.5 Technical and Device Information
When you visit our platform, the following information may be collected automatically:
- IP address and approximate location
- Browser type and version
- Operating system
- Cookies and session data
- Activity logs on the platform
3 Purpose and Use of Information Collection
wickt71 uses your personal information for the following purposes:
3.1 Account Management
We use your registration information to create, manage, and secure your account. This includes providing password reset, login verification, and account recovery services.
3.2 Financial Transaction Processing
We use financial information to process deposit and withdrawal requests, apply bonuses, and maintain transaction records. wickt71 ensures that all financial data is protected through SSL encryption.
3.3 Customer Support
Our 24/7 live chat support team may access your account information to resolve your issues. This access is strictly limited and used only for service purposes.
3.4 Security and Fraud Prevention
We use technical information to ensure platform security, detect unauthorized access, and protect against potential fraud.
3.5 Responsible Gaming
We analyze transaction and gaming history to monitor your gaming behavior, identify potentially problematic gaming patterns, and provide assistance when needed.
3.6 Legal Compliance
We may use your information to comply with applicable laws and regulations, respond to valid requests from legal authorities, and resolve disputes.
4 Information Sharing and Disclosure
wickt71 never sells your personal information or shares it with third-party advertisers. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
Certain trusted third-party services are used to operate our platform, such as payment processing companies, cybersecurity firms, and game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Ezugi). Only the minimum information necessary for them to provide their specific services is shared with these parties, and they are required to comply with our privacy standards.
4.2 Legal Requirements
In the event of a court order, a valid request from an investigative authority, or any other legal obligation, we may share your information with the relevant authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or transfer of part of the business, your information may be transferred to the new ownership. We will notify you in advance in such cases.
4.4 With Your Consent
Outside of the cases mentioned above, we will not share your personal information with anyone without your explicit consent.
5 Data Protection and Security
wickt71 has implemented industry-standard technical and administrative measures to keep your information secure:
- SSL Encryption: All data transfers on our site are protected by SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
- Access Controls: Strict access control measures ensure that only authorized staff can view your information.
- Regular Security Audits: The security of our systems is regularly reviewed and tested.
- Data Backup: Secure backup systems are in place to ensure uninterrupted service.
- Two-Factor Authentication: An additional verification layer applies to sensitive account activities.
However, no method of transmitting or storing information over the internet is 100% secure. We make every effort to protect your information, but it is not possible to guarantee complete protection against any data breach.
6 Cookie Policy
wickt71 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform — login sessions, security tokens.
- Functional Cookies: Used to remember your preferences such as language and settings.
- Analytics Cookies: Collect anonymous statistics to monitor and improve platform usage.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
7 Data Retention and Deletion Policy
wickt71 retains your personal information only for as long as it is necessary:
- Active Accounts: All information is retained while the account is active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period in accordance with applicable law for financial and legal reasons.
- Inactive Accounts: Information for accounts that have been inactive for an extended period is reviewed in accordance with our data retention policy.
Information that is beyond the specified period and outside the limits of legal obligations is securely deleted or anonymized.
8 Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You may request a copy of the personal information we hold about you at any time. We will endeavor to respond within a reasonable time.
8.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may contact our customer service team to request a correction.
8.3 Right to Account Closure
You may close your account at any time. After account closure, we will handle your information in accordance with our retention policy.
8.4 Right to Opt Out of Marketing Communications
You may unsubscribe from our promotional communications at any time. However, important service-related notifications may continue to be sent.
8.5 Right to Lodge a Complaint
If you believe we are handling your information improperly, you may contact us directly in the first instance. We take all complaints seriously and endeavor to resolve them promptly.
9 Protection of Minors
wickt71 strictly prohibits the use of its services by anyone under the age of 21. We actively take the following steps to prevent minors from gaining access:
- Age verification is mandatory at the time of registration.
- In cases of suspicion, we may request additional identity verification documents.
- If an account holder is found to be under the age of 21, that account will be closed immediately.
- Any transactions made from a minor's account will be cancelled.
If you suspect that a minor is using our platform, please notify us immediately.
10 International Data Transfers
Some of the servers or service providers used to deliver our services may be located outside Bangladesh. In such cases, your information may be transferred internationally.
We ensure that appropriate safeguards are maintained for international data transfers and that the relevant service providers follow our privacy standards.
11 Policy Changes
wickt71 reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- By posting a notice on our platform.
- By sending a message to your registered email.
- By updating the "Last Updated" date at the top of the page.
Continued use of our services after any changes will be taken to mean that you have agreed to the updated policy. If you disagree with any change, please request to close your account.
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you.